Privacy Policy
This Privacy Policy describes how Langley Retail ("we", "us", or "our"), operating the official promotional website for EZStream™ (tryezstream.com), collects, uses, and protects your personal information when you visit or order through our storefront.
1. Information We Collect
When you browse the site, we automatically receive certain technical information about your device, including web browser type, IP address, time zone, and cookies installed on your device. As you explore the site, we collect information regarding pages visited and referral sources.
2. Order Information
When you proceed through merchant checkout links to complete an order, you provide essential customer details including your name, billing address, shipping destination, payment details (credit card or PayPal accounts), email address, and phone number. We refer to this as "Order Information".
3. How We Use Order Information
We use Order Information strictly to facilitate and fulfill orders placed through verified merchant fulfillment gateways (including payment processing, arrangement of tracked domestic carrier logistics via UPS/USPS, and automated confirmation emails). Furthermore, this data helps us:
- Provide order status and carrier tracking milestones;
- Prevent and detect fraudulent activity;
- Process returns or customer inquiries under our 60-day money-back guarantee;
- Deliver product updates when consistent with your communication preferences.
4. Data Protection & Security
We never sell your personal information. We work solely with certified logistics partners and payment gateways that process all communications via 256-bit SSL encrypted protocols.
5. Customer Support Contact
For inquiries regarding privacy practices, data management, or account assistance, please contact us at support@langleyretail.com.